Research and Speaking
Applied research on how people make decisions in real working conditions, and on the systems meant to support those decisions.
Doctoral Research
Washburn, H. (2026). What Would You Do Tomorrow? A Scenario-Vignette Study of Library Workers’ Responses to Intellectual Freedom Challenges [Doctoral dissertation, Plymouth State University].
A scenario-vignette study of what library workers say they would do when facing an intellectual freedom challenge.
Competing Interest Disclosure in Patient Decision Aids
From 2017 to 2019 I contributed to a research team examining whether disclosing financial competing interests in patient decision aids works as intended. Fewer than half of participants read the disclosure. Only 18.2 percent both read it and accurately recalled what it said.
The work combined focus groups and survey research with perinatal patients and providers.
Stevens, G., Donnelly, K., Theiler, R., Washburn, H., Woodhams, E., Lindahl, V., & Thompson, R. (2017). (Family) planning ahead: user-centered design of the birth control after pregnancy patient decision aid and protocol for delivery and evaluation. Contraception, 96(4), 289.
Stevens, G., Theiler, R., Washburn, H., Woodhams, E., Lindahl, J., & Thompson, R. (2018). Is honesty the best policy? The adequacy of disclosure as a strategy for addressing competing interests in patient decision aid development. BMJ Evidence-Based Medicine, 23(Suppl 1), A19.
Thompson, R., Stevens, G., Washburn, H., & Barr, P. (2018). Conflict resolution: protocol for an experimental study of users’ perceptions and responses to competing interest disclosure statements in patient decision aids. BMJ Evidence-Based Medicine, 23(Suppl 2), A62.
Thompson, R., Stevens, G., Washburn, H., & Barr, P. (2019). Is disclosure of financial conflicts of interest in patient decision aids effective? Insights from a simulated pilot. BMJ Evidence-Based Medicine, 24(Suppl 1), A30.
Continuing Education and Credentialing
Co-author, IACET white paper Leveraging Artificial Intelligence in Continuing Education and Training (2025).
Co-author, IACET white paper Trust Through Quality: Open Digital Credentials in the Modern Workforce (forthcoming 2026).
Service on the IACET AI in Learning and Development Task Force and the IACET Open Digital Credentials Task Force.
Speaking and Presentations
- Presenter, AECT and AECT Online, on using artificial intelligence and subject matter expert workflows to design authentic scenario-based learning.
- Panelist, IACET AI in Learning and Development and Open Digital Credentials task forces.
- Patient-partner presenter, National Quality Forum Patient & Family Advisor Summit (2019).
- Patient-partner presenter, PFCC Virtual Skills Exchange (2020).
Research Operations
- Completed independent IRB review across three studies, and further reviews as part of research teams.
- Secured and administered more than ten grants, large and small, independently and on teams.
- Contributed to a Robert Wood Johnson Foundation-funded proposal.
- Led the IACET accreditation application for the Massachusetts Library System.
- Patient-Partner Lead on an Oregon State University maternity care measurement pilot across three sites (2018 to 2020).